Shipping policy
Thank you for visiting and shopping at https://petalwardrobe.com. The following terms and conditions constitute our Shipping Policy for hair accessories.
Processing Time
All orders are processed at our fulfillment center for order verification, quality check, and packaging. Orders are dispatched within 1-3 business days after the order is placed. During periods of high order volume, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Time
Shipping time refers to the duration it takes for hair accessories to be shipped from our fulfillment center to the destination.
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Standard Delivery: 3-5 business days
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Expedited Delivery: 1-3 business days
Total Estimated Delivery Time (Processing Time + Shipping Time)
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Standard Delivery: 4-8 business days
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Expedited Delivery: 2-6 business days
Shipping Rates & Delivery Estimates
For shipments to Australia, Canada, the United States, and the rest of the world:
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Free Shipping: Applies to orders of $90.00 AUD or more.
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Standard Delivery: For orders between $0.00 and $89.99 AUD, the cost is $12.00 AUD.
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Expedited Delivery: Available for all orders at a cost of $30.00 AUD.
Delivery delays may occasionally occur.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email containing your tracking number(s) once your order has been dispatched. The tracking number will be active within 24 hours.
Damages
Petal Wardrobe is not liable for any hair accessories damaged or lost during shipping. If you receive your order damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.
Contact Us
If you have any questions about our Shipping Policy, please contact us at:
Email: info@petalwardrobe.com
Phone: +61 8 9337 5428
Address: 22 Ellison St, Willagee WA 6156, Australia